Privacy Policy

1. Information We Collect

We collect two types of information: information you provide directly, and information collected automatically when you visit our site.

Information You Provide

When you fill out a contact form or request an estimate on our website, we collect the details you submit. This may include your name, phone number, email address, mailing address, and any project details you describe. We use this information solely to respond to your inquiry and provide you with a quote or estimate.

Information Collected Automatically

When you visit our website, basic technical information is collected automatically by our hosting and analytics providers. This may include your browser type, device type, IP address, pages visited, time spent on pages, and the referring URL. This data is aggregated and used to understand how visitors use the site so we can improve it. It is not linked to your personal identity.

2. Cookies and Tracking Technologies

Our website may use cookies - small text files stored in your browser - to improve your experience and to help analytics tools function. Cookies may track things like how you arrived at our site and which pages you visited.

Third-party services we use (such as Google Analytics or our contact form provider) may also set their own cookies. We do not control those third-party cookies and encourage you to review the privacy policies of any third-party services whose cookies may appear on our site.

You can disable cookies in your browser settings. Doing so may limit some functionality of the website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your questions and provide you with estimates for our deck and fence services.
• Schedule on-site consultations or follow up on your project inquiry.
• Improve the content and usability of our website.
• Comply with legal obligations if required.

We do not sell your personal information to third parties. We do not use your information for advertising purposes beyond responding to the inquiry you submitted.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited situations:

• Service providers: We use third-party tools such as form providers and analytics platforms to operate our website. These providers may have access to your data only to the extent needed to perform their service on our behalf, and they are obligated to protect it.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request from a government authority.
• Business transfers: If Goleta Fence and Deck is sold or merged with another business, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information you submit through our contact forms for as long as reasonably necessary to fulfill the purpose for which it was collected - typically until your inquiry is resolved or you request deletion. Analytics data is retained according to the settings of the analytics platform we use. You may request that we delete your personal data at any time by contacting us at the email address listed below.

6. Your Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it is used.
• Request deletion of your personal information.
• Opt out of the sale of your personal information. (We do not sell personal information.)
• Not be discriminated against for exercising your privacy rights.

To exercise any of these rights, contact us at hi@goletafenceanddeck.com. We will respond within 45 days.

7. Security

We take reasonable steps to protect the information you share with us, including using encrypted connections (HTTPS) on our website. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any site you visit through a link on our website.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has submitted personal information through our site, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

11. Contact Us About This Policy

If you have questions about this Privacy Policy or how we handle your information, please reach out: